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FAQs
Frequently Asked Questions
General Questions:
A: LogiX is an online ecommerce platform that specializes in offering a diverse range of highquality apparel and accessories for men and women. We curate the latest fashion trends and
timeless classics to provide our customers with a unique shopping experience.
A: To place an order, simply browse our website, add desired items to your cart, and proceed to
checkout. Follow the prompts to enter your shipping details, select a payment method, and
confirm your order
A: Once an order is confirmed, modifications or cancellations may not be possible. Please
review your order carefully before completing the purchase. If you have concerns, contact our
customer support for assistance.
Product Information:
A: Refer to our Size Guide available on each product page for detailed information on sizing. If
you have further questions, our customer support team is ready to assist you.
A: We strive to display accurate colors, but variations may occur due to screen settings. If you
have concerns about a specific product’s color, feel free to reach out to our customer support
for more information.
Shipping and Delivery:
A: We offer standard and express shipping options. Delivery times and costs may vary based on
your location and chosen shipping method. Please refer to our Shipping Policy for more details.
A: Currently, we only ship within Pakistan. We are exploring international shipping options and
will update our customers once this service becomes available.
Returns and Exchanges:
A: Our return policy allows for returns within 5 days of receiving your order. Items must be
unworn, in their original condition, and with tags attached. Please refer to our Returns Policy
for detailed instructions.
A: To initiate a return or exchange, please contact our customer support team at
support@logixpk.com Provide your order number and details about the items you wish to
return or exchange, and our team will guide you through the process.
Account and Privacy:
A: Click on the “My Account” or “Sign In” tab in the navigation bar, and follow the prompts to
create a new account. You can also create an account during the checkout process.
A: Yes, we prioritize the security of your personal information. Our website uses secure
encryption technology, and we adhere to strict privacy policies. For more details, refer to our
Privacy Policy.